FAQ

Forgot my Password/Reset Password
If you have forgotten your password you can click the "forgot password?" link on the bottom of the log in screen.   Enter your username and pr...
Mon, 13 Nov, 2017 at 3:06 PM
What are the password requirements?
Passwords on our site must be at least 8 characters. Here are some password best practices: Adopt the 8 + 4 Rule This rule helps you to build passw...
Mon, 13 Nov, 2017 at 1:35 PM
How to create an account.
If you are new to our site, you will need to create a new account by clicking the “New User Password Retrieval” link at the login screen. Then enter your ...
Wed, 16 May, 2018 at 2:56 PM
If you receive the message: “The Username/E-mail could not be found."
When using the "New User Password Retrieval" if you receive the message “The Username/E-mail could not be found." the e-mail address we hav...
Mon, 18 Dec, 2017 at 10:36 AM
The supplied username is already linked to an existing web portal account
If you have clicked the "New User Password REtreval" link on the home page and receive the error message "The supplied username is already ...
Mon, 18 Dec, 2017 at 10:36 AM
What if I do not receive an e-mail?
If you do not receive an e-mail within 15 minutes:  Check your SPAM or Junk folder. We suggest entering: golfops@suncitywest.com in your address boo...
Mon, 13 Nov, 2017 at 1:43 PM
Can I change my password?
Once you have successfully logged in you may go to: My Account > My Profile > Edit Profile (located under the box with the head outline) > Manage ...
Wed, 13 Jun, 2018 at 9:42 AM
Can I book as a single online?
No. All courses can view and book a single on any of the seven courses. Please call the proshop.
Tue, 15 Nov, 2016 at 11:43 AM
Can I book 9 holes online?
No. 9 hole booking has to be made by directly calling the golf course.
Tue, 15 Nov, 2016 at 11:43 AM
Can I cancel or change a tee time online?
No. All cancellations or changes are made by directly contacting the golf course.
Tue, 15 Nov, 2016 at 11:44 AM